AI Product & Experience Lead · uEngage
May 2026 — nowI walked into four channels — App, Web, Kiosk, WhatsApp — running without a shared product model and 4-day design turnarounds. I rebuilt how we ship, took the Kiosk revamp end to end myself, and now the platform runs at ~₹25Cr/mo GMV with a 6-person org behind it.
What it taught me ›
That clarity ships faster than headcount. The 4× faster design turnaround didn't come from more designers — it came from deciding, in writing, how we make decisions.